Analyzing FTB’s Response to My 2025 Annual Taxpayer Bill of Rights Requests

The verbal Requests I made at the 2025 Annual Taxpayer Bill of Rights Meeting. The written Requests, which are more detailed, are linked below.

FTB responded to my Annual Taxpayer Bill of Rights (ATBOR) Requests on February 3, 2026, as promised. In the same meeting, I had made two public comments separate from the ATBOR requests. FTB included a response to one of the comments, about Protests, as if it were part of the ATBOR requests. 

I’ve learned that with FTB, what they don’t say is far more telling than what they do say. The first public comment that I’d made was asking FTB what they were going to do to correct their issues with the small business collections line. I pointed out long hold times and high hang up rates. FTB did not acknowledge the public comment at the time I made it; they responded with “Next speaker.” And they didn’t respond in writing to that comment, even though I’d sent two follow up emails stating that I expected a response. Per California law, failure to deny constitutes admission: Any material allegation in the complaint that is not effectively denied is deemed admitted. [CCP § 431.20(a); see Hennefer v. Butcher (1986) 182 CA3d 492, 504, 227 CR 318, 325]. This failure to acknowledge my comment is basically an admission that they are intentionally trying to destroy small businesses by making it impossible to resolve “issues.”

Issue 1: In the written version, I asked FTB’s board and executives to stop putting their employees at risk of federal prosecution by having FTB staff cite laws verbatim so that they can no longer deceive people about their unlawful and extra-lawful policies and procedures. In the verbal version, I asked FTB staff to protect themselves from federal prosecution by refusing to comply with unethical and unlawful behavior. 

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At the 2025 Board Meeting, I Gave More Details About How FTB’s Schemes Work

February 2025 Update: FTB did respond to the requests.

At the FTB Board Meeting on Monday, December 8, in addition to making my planned speech, I had the opportunity to make a couple of off-the-cuff public comments that helped to put the pieces together of how FTB uses “gross incompetence” as a cover for their bona-fide criminal schemes to overcharge taxpayers, particularly small businesses.

The first comment was in response to a presentation on how FTB was going to improve its customer service by modernizing its contact platform. In the presentation, Mr. Banuelos and Ms. SoRelle did not address the serious problem that FTB has with hanging up on callers, so I asked about it in an 80-second public comment. FTB did not even acknowledge that I had made the comment.

This is the letter from FTB’s Disclosure Department that I had referenced in the video. From page 2:

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My 2025 Annual Taxpayer Bill of Rights Speech Where I Called Out The State’s Off-the-Books Spending Account, How they Unlawfully Fund It, and Asked Employees to Stop Complying

This was the speech that I intended to make at the Annual Taxpayer Bill of Rights Meeting. The text, with links to evidence, is at the bottom of the post. The speech is only an overview, a detailed explanation is here.

Background: The Franchise Tax Board is required by law to take suggestions from the public on how to improve policy and procedures, as well as to take suggestions on changes in tax law, at the Annual Taxpayer Bill of Rights hearing. The hearing is usually incorporated in the December Board of Directors meeting as an agenda item.

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CharLee Simons had me back to talk about the $10-million program to hunt down illegals, FTB accounting fraud/Betty Yee, voiding bad legislation/oath update, Civil Grand Juries, legislative requests & more

Below are the show notes. I have a few more links to add, particularly with documents that I need to redact and upload. I won’t be able to finish it today, but I wanted to get this posted anyways since most of the links are already in place.

3:30 — Facebook psychological testing: This is an example of a psychology study done via Facebook that was published. Facebook had to pay a $725 million settlement to users for selling personal preference data to a company that made targeted political ads.

7:00 — Allegations that YouTube manipulates the algorithms to keep certain channels/content from getting many views: this article basically says that the Big Tech companies all say these claims are bogus, but does admit that the algorithms are opaque, so no one really knows for sure.

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Table of Contents of My FTB Fight

I know that my website can be difficult to navigate, so here is a “FTB Table of Contents”: a list of what I have done with links to more information on each item. I am still working on adding links, so if you need more information ASAP on a particular topic, post a comment and I will make digging that particular info up a priority.

The issue that started it all:

Between the years 2008 and 2016, the Franchise Tax Board, California’s Income Tax Agency, “lost” 16 of the 20 payments that my husband and I had made. When I say “lost,” I mean that they cashed our checks right away, but didn’t apply the money to our account. Instead of locating the “lost fund,” FTB aggressively harassed me to pay the “outstanding balance” and imposed penalties for “paying late.” Here is the list of payments.

The Bona Fide Criminal Schemes I’ve Uncovered:

The 8 schemes to overcharge taxpayers that were documented via court records.

  • The Legal Process (Statutory Law)
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2018 Annual Taxpayer Bill of Rights Requests

As I was updating my latest posts with links to older posts, I realized I had never posted about the 2018 Annual Taxpayer Bill of Rights Meeting. Here is the text of the speech that I made and this is the video:

Due to the time limitations on the speech, the written requests are much more detailed than the oral requests. Here are written requests 1 – 6 and here are 7 – 8. This addendum contains a letter signed by Christopher Calhoun in which I believe he committed fraud and violated my taxpayer rights. This second addendum contains an email chain between myself and Susan Maples in which I believe she committed fraud and violated my taxpayer rights.

Here is FTB’s response. I believe that Susan Maples also committed multiple counts of fraud in this response.

Note: I am not suicidal, I don’t have depression issues, I am a careful driver, I rarely drink alcohol, and I do not use drugs of any kind (not even aspirin). My family lives a wholesome life. If something happens to me or my family that is out of character for us, we were set up by the State of California as revenge for exposing their crimes.

Following the Money… FTB Has Disclosed Some Things That Have Warranted a Deeper Dig…

Summary: FTB has increased its budget by $35 million a year for customer service staff — but it doesn’t appear they’ve hired any more staff and their customer service numbers are getting worse.

2023: FTB Admits Failures and Increased Budget

In March 2023, FTB admitted that penalties and fees were being falsely imposed as a result of customer service failures. They didn’t outright say this, but they also implied that wage garnishments, liens and levies were also being falsely imposed due to these customer service failures.

FTB requested a $25.23 million per year budget increase in order to correct these customer service issues. FTB had stated that they intended to hire more customer service agents and give raises and bonuses to the existing staff.

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FTB Has Admitted That The Collections Agents Can Still Manually Inflate Balances Due

At the Franchise Tax Board (FTB) meeting on March 24, 2025, FTB discussed their new software system, called EDR2.

Per the presentation, EDR2 is being rolled out one department at a time. One of the first departments to switch over to it was Collections. Here is a screenshot from the presentation in which they said that the new EDR2 software being utilized by the the Collections department “…will result in increased revenue…”

In the public comment time, I reminded FTB that I had documented in the Grab v. FTB court case that Collections agents Alexis Bear and Carrey Burton-Beilby had each directed me to send more money than the bill stated was due, then manually altered FTB records to make it appear that was always the amount due. In the court documents, I showed exactly how FTB “cooked the books.” Then I asked if the new EDR2 software allowed this manual inflation of balances due.

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Restore Rebuild Had Me Back to Give an Update on the Petition to Have State Senator Scott Wiener’s Legislative Work Voided

Show Notes:

1:30 – 6:00 Recap of my government corruption fight – how I went from fighting against the California Franchise Tax Board to end schemes to overcharge taxpayers to fighting against the State Senate to have Scott Wiener vacated from office for working unlawfully without an oath. 

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FTB’s 2024 Annual Taxpayer Bill of Rights (ATBOR) Meeting

The speech was limited to 5 minutes, so it was short and succinct. This is the text of the speech. The written submission is long and detailed, and includes links to proof of the allegations made. FTB’s response is here*.

This year, I’ve also made three legislative change requests: 1 treat married couples as a single tax entity. This has more details on exactly how the married couple embezzlement/racketeering scheme works that I’d referred to in the speech. 2. Repeal 1917C2 as it violates our right to protest. 3: Remove the loophole that lets FTB evade our right to due process.

Summary: This year, I made 7 ATBOR requests:

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